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EXPOSURE TO AI
15%
RESILIENT
OBSERVED IN REAL USE · Anthropic 2026
7%
of this role’s work is already showing up in real Claude usage (Anthropic Economic Index).
Robots can’t hold a hand, a scalpel, or your nerve.

15% of this role’s O*NET tasks are within reach of today’s AI. That is the core-weighted exposure score from Eloundou et al. 2023 (“GPTs are GPTs”). It measures a capability ceiling, not a headcount forecast. Certified hard to automate. Today’s AI barely touches the core of this one.

WHAT AI CAN ALREADY DO
  • Compute and complete charge slips for services rendered and maintain records
  • Complete baggage insurance forms
  • Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest
  • Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services
  • Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable
WHAT IT STILL CAN’T
  • Receive and mark baggage by completing and attaching claim checks
  • Greet incoming guests and escort them to their rooms
  • Transport guests about premises and local areas, or arrange for transportation
  • Maintain clean lobbies or entrance areas for travelers or guests
  • Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts
THE HONEST PART. A percentage is not a pink slip. High exposure usually means a role shrinks and shifts toward judgment, direction and responsibility: the parts a model can’t sign its name to. Exposure ≠ displacement. Breathe.
SOURCES: O*NET 30.3 occupational tasks · Eloundou et al. 2023 (“GPTs are GPTs”,arXiv:2303.10130) · Anthropic Economic Index 2026 (CC-BY)  | how this is calculated  | last updated 2026-07-16