OBSERVED IN REAL USE · Anthropic 2026
4%
of this role’s work is already showing up in real Claude usage (Anthropic Economic Index).
Mostly fireproof. AI hands you the paperwork and steps back.
31% of this role’s O*NET tasks are within reach of today’s AI. That is the core-weighted exposure score from Eloundou et al. 2023 (“GPTs are GPTs”). It measures a capability ceiling, not a headcount forecast. Mostly safe. AI helps around the edges, but the job stays human.
WHAT AI CAN ALREADY DO
- Record information, such as items received and delivered and recipients' responses to messages
- Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person
- Check with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries
- Use telephone to deliver verbal messages
- Plan and follow the most efficient routes for delivering goods
WHAT IT STILL CAN’T
- Deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities
- Obtain signatures and payments, or arrange for recipients to make payments
- Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods
- Walk, ride bicycles, drive vehicles, or use public conveyances to reach destinations to deliver messages or materials
- Deliver messages and items, such as newspapers, documents, and packages, between establishment departments and to other establishments and private homes
THE HONEST PART. A percentage is not a pink slip. High exposure usually means a role shrinks and shifts toward judgment, direction and responsibility: the parts a model can’t sign its name to. Exposure ≠ displacement. Breathe.
"My job is 31% cooked. What’s yours?"
SOURCES: O*NET 30.3 occupational tasks · Eloundou et al. 2023 (“GPTs are GPTs”,
arXiv:2303.10130) · Anthropic Economic Index 2026 (CC-BY) |
how this is calculated |
last updated 2026-07-16