OBSERVED IN REAL USE · Anthropic 2026
70%
of this role’s work is already showing up in real Claude usage (Anthropic Economic Index).
The machines are eyeing your desk.
57% of this role’s O*NET tasks are within reach of today’s AI. That is the core-weighted exposure score from Eloundou et al. 2023 (“GPTs are GPTs”). It measures a capability ceiling, not a headcount forecast. Heavily exposed. Most of the tasks are within reach of today’s AI.
WHAT AI CAN ALREADY DO
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Check to ensure that appropriate changes were made to resolve customers' problems
WHAT IT STILL CAN’T
- Almost nothing here is clearly out of reach. That’s the warning in this one.
THE HONEST PART. A percentage is not a pink slip. High exposure usually means a role shrinks and shifts toward judgment, direction and responsibility: the parts a model can’t sign its name to. Exposure ≠ displacement. Breathe.
"My job is 57% cooked. What’s yours?"
SOURCES: O*NET 30.3 occupational tasks · Eloundou et al. 2023 (“GPTs are GPTs”,
arXiv:2303.10130) · Anthropic Economic Index 2026 (CC-BY) |
how this is calculated |
last updated 2026-07-16