OBSERVED IN REAL USE · Anthropic 2026
3%
of this role’s work is already showing up in real Claude usage (Anthropic Economic Index).
Mostly fireproof. AI hands you the paperwork and steps back.
33% of this role’s O*NET tasks are within reach of today’s AI. That is the core-weighted exposure score from Eloundou et al. 2023 (“GPTs are GPTs”). It measures a capability ceiling, not a headcount forecast. Mostly safe. AI helps around the edges, but the job stays human.
WHAT AI CAN ALREADY DO
- Record sales or delivery information on daily sales or delivery record
- Write customer orders and sales contracts according to company guidelines
- Inform regular customers of new products or services and price changes
- Listen to and resolve customers' complaints regarding products or services
- Collect money from customers, make change, and record transactions on customer receipts
WHAT IT STILL CAN’T
- Drive trucks to deliver such items as food, medical supplies, or newspapers
- Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages
- Arrange merchandise and sales promotion displays or issue sales promotion materials to customers
- Collect coins from vending machines, refill machines, and remove aged merchandise
- Review lists of dealers, customers, or station drops and load trucks
THE HONEST PART. A percentage is not a pink slip. High exposure usually means a role shrinks and shifts toward judgment, direction and responsibility: the parts a model can’t sign its name to. Exposure ≠ displacement. Breathe.
"My job is 33% cooked. What’s yours?"
SOURCES: O*NET 30.3 occupational tasks · Eloundou et al. 2023 (“GPTs are GPTs”,
arXiv:2303.10130) · Anthropic Economic Index 2026 (CC-BY) |
how this is calculated |
last updated 2026-07-16