OBSERVED IN REAL USE · Anthropic 2026
0%
of this role’s work is already showing up in real Claude usage (Anthropic Economic Index).
The robots can help. They can’t replace the room you read.
20% of this role’s O*NET tasks are within reach of today’s AI. That is the core-weighted exposure score from Eloundou et al. 2023 (“GPTs are GPTs”). It measures a capability ceiling, not a headcount forecast. Mostly safe. AI helps around the edges, but the job stays human.
WHAT AI CAN ALREADY DO
- Inform customers about the care, maintenance, and handling of various flowers and foliage, indoor plants, and other items
- Select flora and foliage for arrangements, working with numerous combinations to synthesize and develop new creations
- Perform office and retail service duties, such as keeping financial records, serving customers, answering telephones, selling giftware items, and receiving payment
- Order and purchase flowers and supplies from wholesalers and growers
- Create and change in-store and window displays, designs, and looks to enhance a shop's image
WHAT IT STILL CAN’T
- Confer with clients regarding price and type of arrangement desired and the date, time, and place of delivery
- Water plants, and cut, condition, and clean flowers and foliage for storage
- Trim material and arrange bouquets, wreaths, terrariums, and other items, using trimmers, shapers, wire, pins, floral tape, foam, and other materials
- Unpack stock as it comes into the shop
- Perform general cleaning duties in the store to ensure the shop is clean and tidy
THE HONEST PART. A percentage is not a pink slip. High exposure usually means a role shrinks and shifts toward judgment, direction and responsibility: the parts a model can’t sign its name to. Exposure ≠ displacement. Breathe.
"My job is 20% cooked. What’s yours?"
SOURCES: O*NET 30.3 occupational tasks · Eloundou et al. 2023 (“GPTs are GPTs”,
arXiv:2303.10130) · Anthropic Economic Index 2026 (CC-BY) |
how this is calculated |
last updated 2026-07-16