OBSERVED IN REAL USE · Anthropic 2026
0%
of this role’s work is already showing up in real Claude usage (Anthropic Economic Index).
Lightly singed at worst. Carry on.
31% of this role’s O*NET tasks are within reach of today’s AI. That is the core-weighted exposure score from Eloundou et al. 2023 (“GPTs are GPTs”). It measures a capability ceiling, not a headcount forecast. Mostly safe. AI helps around the edges, but the job stays human.
WHAT AI CAN ALREADY DO
- Answer questions regarding mail regulations and procedures, postage rates, and post office boxes
- Keep money drawers in order, and record and balance daily transactions
- Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail
- Check mail to ensure correct postage and that packages and letters are in proper condition for mailing
- Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation
WHAT IT STILL CAN’T
- Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices
- Obtain signatures from recipients of registered or special delivery mail
- Transport mail from one work station to another
- Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage
- Receive letters and parcels, and place mail into bags
THE HONEST PART. A percentage is not a pink slip. High exposure usually means a role shrinks and shifts toward judgment, direction and responsibility: the parts a model can’t sign its name to. Exposure ≠ displacement. Breathe.
"My job is 31% cooked. What’s yours?"
SOURCES: O*NET 30.3 occupational tasks · Eloundou et al. 2023 (“GPTs are GPTs”,
arXiv:2303.10130) · Anthropic Economic Index 2026 (CC-BY) |
how this is calculated |
last updated 2026-07-16