OBSERVED IN REAL USE · Anthropic 2026
0%
of this role’s work is already showing up in real Claude usage (Anthropic Economic Index).
The robots can help. They can’t replace the room you read.
23% of this role’s O*NET tasks are within reach of today’s AI. That is the core-weighted exposure score from Eloundou et al. 2023 (“GPTs are GPTs”). It measures a capability ceiling, not a headcount forecast. Mostly safe. AI helps around the edges, but the job stays human.
WHAT AI CAN ALREADY DO
- Maintain accurate records of deliveries
- Record address changes and redirect mail for those addresses
- Answer customers' questions about postal services and regulations
- Enter change of address orders into computers that process forwarding address stickers
- Complete forms that notify publishers of address changes
WHAT IT STILL CAN’T
- Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork
- Sort mail for delivery, arranging it in delivery sequence
- Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks
- Hold mail for customers who are away from delivery locations
- Turn in money and receipts collected along mail routes
THE HONEST PART. A percentage is not a pink slip. High exposure usually means a role shrinks and shifts toward judgment, direction and responsibility: the parts a model can’t sign its name to. Exposure ≠ displacement. Breathe.
"My job is 23% cooked. What’s yours?"
SOURCES: O*NET 30.3 occupational tasks · Eloundou et al. 2023 (“GPTs are GPTs”,
arXiv:2303.10130) · Anthropic Economic Index 2026 (CC-BY) |
how this is calculated |
last updated 2026-07-16