OBSERVED IN REAL USE · Anthropic 2026
32%
of this role’s work is already showing up in real Claude usage (Anthropic Economic Index).
The robots can help. They can’t replace the room you read.
34% of this role’s O*NET tasks are within reach of today’s AI. That is the core-weighted exposure score from Eloundou et al. 2023 (“GPTs are GPTs”). It measures a capability ceiling, not a headcount forecast. Mostly safe. AI helps around the edges, but the job stays human.
WHAT AI CAN ALREADY DO
- Maintain records related to sales
- Prepare sales slips or sales contracts
- Estimate cost of repair or alteration of merchandise
- Compute sales prices, total purchases, and receive and process cash or credit payment
- Answer questions regarding the store and its merchandise
WHAT IT STILL CAN’T
- Greet customers and ascertain what each customer wants or needs
- Prepare merchandise for purchase or rental
- Demonstrate use or operation of merchandise
- Exchange merchandise for customers and accept returns
- Watch for and recognize security risks and thefts and know how to prevent or handle these situations
THE HONEST PART. A percentage is not a pink slip. High exposure usually means a role shrinks and shifts toward judgment, direction and responsibility: the parts a model can’t sign its name to. Exposure ≠ displacement. Breathe.
"My job is 34% cooked. What’s yours?"
SOURCES: O*NET 30.3 occupational tasks · Eloundou et al. 2023 (“GPTs are GPTs”,
arXiv:2303.10130) · Anthropic Economic Index 2026 (CC-BY) |
how this is calculated |
last updated 2026-07-16